We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s not for me but fast delivery
Super glasses! Fast shipping! Very beautiful. Thank You
For the first time i risked ordering glasses through ali, but did not regret, from the word at all) surprised by the quality and assembly, taking into account that i sooo picky to the glass, namely to stains and scratches on it, it's all clear, there's no chipping, no scratches. Until the last did not understand, these glasses with gray glass or with a mirror, as in the photo it is not visible, turned out to be mirror, as i wanted :)
I like it very much. Shipment is very fast olsu☝☝
Glasses for a large face are perfect. I was great as the form itself and the distance between the souls. However, the product looks great and high quality. But they fly off me. Packed perfectly, even put a rag. Sorry not my type of glasses because they are really cool
Glasses cool, thanks)) delivery fast .. Packed well, complete with a cloth))
I liked the glasses. These glasses are a form for a thin, stretched face. But, they approached me too! Points went a month to rostov-on-don. the price is relevant for this quality! Thank you store!!! Came in an inflatable bag. Whole.
Today came my charm! Exactly a month to moscow. The glasses are super-well packed, all whole, no scratches. They are very large in shape, they cover everything. The color of the glass is a pleasant yellow-brown shade. Metal gold, in the sun sparkles straight. Madness at first sight
Glasses bomb! Quality, there is a gradient on the glasses, not very dark. All as in the photo. Came in time, without box but well packed in mattress.
Super okularki! Fast shipping! Well packed. Recommend!