SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bagsomeswag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bagsomeswag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My order come around monht, everything is alright, but I still waiting for my top polish who was not sent last time. However I will order again. Thanks.
1mese to arrive. Nothing i have to say that are spectacular all semi-permanent of venalisa
6 weeks waited in Ukraine/Poltava. Got the courier! Everything is sealed well, it's spilled! How to try-I'll add a review!
Need 4 or 5 layers to be brighter color
Cool varnishes, well packed, sold put 3 varnishes as a gift
These are made out of glass bottles so they feel very luxurious to use but they are actually very affordable. Great colour selection!
Color matches overlap in 2 layers
Packed with good, delivery of Bul dovgoyu. Colory garnics, ale is not such, I 've got the yak. Apply gel good and easy, not necessary on the kiosk.
Good one service and very quickly received. Still no 3 weeks. Neatly packed also….
Excellent quality, highly recommended and I arrive in two weeks
Look at my YouTube channel. Oksana Buna
I ordered it on the 25th of the 8th and I get to my house 11/9 very fast big size missing to try
Заказываю не первый раз, как всегда быстро доставили и хороший продукт !
impecável estou satisfeita com este fornecedor é impecável recomendo chegou tudo bem em menos de dois meses
Super kolor 50 ładnie się nakłada i wyrównuje
Здравствуйте, беру эти лака не первый раз. Хорошие консистенция густая и пегментированые
J’adore ce vendeur ! Je commande à plusieurs reprise ! Vraiment des produits professionnels! Merci 1 mois livraison canada ! Wow
The varnish was packed perfectly, did not spill. The brush is even, the color is applied well, I advise the goods
I didn't know it had Shine. I 've ordered several pints and I 've been very late. The second photo has flash
пришли за месяц и 1 неделю, лак хороший, можно в 1-2 слоя,