SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bagsomeswag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bagsomeswag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came very quickly for 2 to 5 weeks! Super, so soft that not even want to shoot, it is super
Went to pay about a month before The Kaliningrad area. Very warm clothes. I do enjoy. Well packaged, do not stick out, there is no strong smell. The growth of 170 came just exactly. Guess who rise more than my, it may be small. Generally is very cool, good quality. It is worth the money! Order and do not doubt)))
All is super, wear size XS, S, just sat, good stretch)
Good material, warm, also for light winter in middle Europe (+7 till +15°C), I am satisfied
Super! The Color Is a little darker than the photo store, but it does not matter) knitted thick, heavy, warm, beautiful drape. Size free enough to 42, but I like how it looks
Pay shipping AliExpress Standard Shiping. Mo dress came in 8 days. Excellent Quality of the dress. No complaints. Height 158, OG 88, from 70, weight 53 kg. Good length
I am very happy with the dress! Color and material are both very good! Shipping was also very fast!
Cool dress. But not больше48размера. It looks awesome.
Girls color a space! Not red, and rich wine. My height is 167 cm, thanks to an elongated sides, not to say, that looks too short-do). Bust 92, waist 73, hip 96, weight kg. I like the village dress. Quality really super, very soft, sits on a figure, excess doesn't give off to a. Take the one!) delivery.
Dress like. A. Clothes do not shine. Material acrylic likely, but probably minor cotton content is still there. Not electrified. Sewing is not bad, guard cried. The Cut is unusual because of the V-shaped inserts on the sides, but for me it is hooked. My параметпы OG90, OT75, ABOUT 96, height 165, shoulder 45 dress uniform size village butt. Length Of extreme, but I like because of удлинённых sides, sleeves short (most likely because of the shoulder). Think, this dress is suitable for virgins not more 46 Russian size and height not more than mine. Arh. region reached within 23 days with tracking.