1. We support shipment by “HK post” “China post” “EMS” “DHL” “UPS” “FEDEX” “TNT” “SF”,If you need help selecting a fast and reliable shipping company, please contact us direct and we will do our best to help.
2.We will keep the rights to choose the express way for the free shipping items. If yo have your special
requests on shipping,please contact with us when place the order.
3. We will ship to the default address on Aliexpress if you do not inform us,and a phone number is important when you leave your address.
4.We are not responsible for any accidents ,delays or other issues that are the responsibility of the shipping service.
5. China Post Air Mail or China Post Air Parcel is slow shipping .It will take about 20-50 days to your door.
1. Please make the payment in time when you place the order , so we can ship the goods earlier to you.
2. Buyers are responsible for the tax if your country has,and the import duty(generally express)
company will do it,no extra fees, but we can`t gurantee all the orders because of country difference).
1. We will gladly refund your money or exchange items if obvious objections appeared. Items must be
returned in its/their original condition within 7 days of receipt.
2. We will replace items which are malfunctioning items for 30 days from the date you receive them. Items
which have physical abuse are not covered by the warranty.
3. Payment will be refund upon the items back to our store.
4. Buyer accepts responsibility to pay for return freight.
5. Shipping and handling charges are non-refundable in any case.
We value our customers satisfaction & trust . In order to better service for you , please contact us if there
are any problems or questions regarding your order. We will make our every offers to solve any problems
and make you satisfied.Your trust is most valuable for us!
We do our best to serve our each customer the best that we can.
We will refund you for items returned within 7 days of you receiving them for any quality problems. A full refund will be given if items are returned in their original condition. For items that do not have any quality problem, the buyer need to bear the additional shipping cost of returning the items back.Merchandise which is damaged or missing components is not refundable.Buyers are responsible for return shipping with proper packaging.On receiving items, we will refund you immediately.
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.