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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great just need to shorten the strap for a better fit otherwise excellent quality.
Fastest shipping ever and store was really helpful and professional
Many thanks to you for such a gift for valentine's day! Dress chic-dream! on my 90-67-94, height 164, weight 53-village as it should! the seams are neat, there are no protruding threads! The smell of a new thing! The store is responsible, contact! the parcel is delivered within a month.
Dress came to me very quickly, delivered by courier. Was packed carefully in extra, transparent film. It is beautiful and classic pencil dress. Color dresses is vibrant and lively, made is with thicker material, which is very pleasant to touch and suitable for this type of dresses. Material is slightly elastic which makes that adapts to any type of body and is very convenient. Length not harder walking. Behind have zipper and nicely eksponuje back. Mount dresses is showy and very comfortable to wear. Sincerely recommend dress and salesman.
Record two weeks of delivery to msk!!! This is taking into account new year's holidays! And track tracked! The dress itself is super! The mating is dense-will hide the small flaws of the figure, such as an orange peel. Color saturated "fuchsia". On the sides of the lamp in the tone of the dress. Behind the hidden zipper. There are protruding threads in the label, but this is not a problem, cut) a little saddened that the dress is not subject to washing, only dry cleaning, but not trouble! I asked the store to put me a larger size (i jammed with the size, but it was my fault!), but she first sent the dress, and then read my letter. So i do not have enough dress, but it is quite suitable for my tribe! She has a solid ska. Photos of the dress on it i will post a little later. The dress and it is happy!!! I recommend!