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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's exactly like the pictures. I found the material very firm. Lenses have no zoom or anything that can make your head hurt or something. It took 20 days to arrive both. The truth is, i loved them.
Exactly as shown in the picture! Super fast shipping and delivery
Came quickly enough, packed were simple, but not damaged when delivered! Themselves glasses are super!!! Made and look quality, beautiful, the eyes in them are very comfortable in the sun, now i want more such in a different color!) i recommend glasses and the store!!! Thank you!!!
The parcel was delivered to yekaterinburg for 23 days. Neatly packed
Love it so much. Delivery took a month plus to Nigeria. Glasses are really nice and strong
Excellent! Surprised with the quality. Will order more! Reliable store. Very well protected and with a cloth to clean. 5☆
Delivery to moscow 2 weeks. Glasses super, there is sun protection. I think universal design, will suit many. Were packed in a normal bubble bag.
Exactly what I wanted, superb! Same as description and image. Received with the small cloth to clean. The quality looks very good. Fast delivery. Thank you!
Delivery to st. petersburg less than 2 weeks. I liked it, i'm happy, i recommend it.
perfect it s my second order for this glasses...lost them the glasses are nice and seems a luxury fashion glasses